This CD contains a firmware upgrade to the QSI SDW-041 DVDRW 1) Log on as the Notebook administrator 2) copy this file to your HDD - C:/ will do 3) remove this CD from the DVD drive. 4) use Explorer to find the File QSI-SDW_041-DU05.exe and run it. The dialogue screen will tell you it is going to upgrade the firmware - OK The processing bar moves quite rapidly at first and then seems to stop. Dont panic. It takes about 2 minutes to complete. Final mesage will inform you that the firmare has been upgraded . Reboot Notebook Operating system will "Found new hardware" upon completion Reboot again. DVD drive should now process all media!!