Thin Clients - Frequently Asked Questions

5. How can I return my FUTRO running WinCE back to its factory delivered state?

Please read the attached Recovery pdf, please note a recovery will write over the entire contents of the flash card or hard drive, so any data or settings will be lost. You will need to register with the www.myelux.comm web site to download a USB stick image of WinCE.

4. Where can I get the latest drivers for my Thin Client?

The latest Drivers can now be found at http://uk.ts.fujitsu.com/support/downloads.html.

3. Where can I get the latest eLux/eLuxNG images/containers and hot fixes to known issues?
As soon as you purchase a Thin Client you should register with the www.myelux.com web site. Once registered, you can download the latest images. When troubleshooting a problem, always ensure you are on the latest image / container. Please also ensure you download the latest eLux/eLux NG, ScouteL/ScoutNG and ELIAS/ELIASNG manuals. Most of the information you require will be contained within these 3 manuals.
2. I have changed the screen resolution on my eLux thin client and now when I restart all I get is a "bash prompt" or the unit no longer boots.
In order to get back into the eLux/eLuxNG desktop, you will need to perform a safeboot. This will boot the unit using the default screen settings that all monitors can support and will then allow you to change the screen settings back.

1. Restart the Thin Client.
2. During the boot procedure, the supplier logo appears. Press the TAB key when the screen goes blank.
3.The eLux logo will be displayed, and then the prompt “Please enter admin password”. Enter the terminal password which should be “elux” by default, unless you have changed it.
4. At the prompt “factory reset (y/n)?” type n. You should now be able to access eLux and make changes to settings in a mode that is safe for the monitor.
5. Restart the Thin Client to exit Safe Boot mode.
1. How can I restore the eLux image on my FUTRO to its factory delivered state/configuration?
  N.B: any user settings and configured applications will be deleted.

1. Restart the Thin Client.
2. During the boot procedure, the supplier logo appears. Press the TAB key when the screen goes blank.
3.The eLux logo will be displayed, and then the prompt “Please enter admin password”. Enter the terminal password which should be “elux” by default, unless you have changed it.
4. At the prompt “factory reset (y/n)?” type y.